Our commitment to customer satisfaction
Last updated: May 16, 2025
Please review this Refund Policy before completing any purchase. By placing an order, you acknowledge and agree to the terms described on this page.
At diajzs - Free Ai Tools, your satisfaction matters to us. While we aim to deliver a reliable experience, we understand that unforeseen issues may occur. This policy explains when refunds may be available and how to request one.
We offer refunds under the following circumstances:
Submit your refund request to our support team and include your order details and a brief description of the issue.
We will evaluate your request within 1–2 business days and may contact you for additional information if needed.
If approved, we will initiate the refund within 5–7 business days. You will receive a confirmation email once it is processed.
After approval, refunds are usually completed within 5–7 business days. The exact timeframe for funds to appear depends on your payment provider:
The following are not eligible for a refund:
In limited situations, we may provide a partial refund for:
For subscription-based services:
We may, at our discretion, make exceptions to this policy in cases such as:
If you have questions about this policy or wish to request a refund, contact us at:
We may update this policy from time to time. Material changes will be posted on this page, and the effective date will be updated accordingly.